Staff members and trained volunteers provide immediate response 24 hours per day, 7 days per week to crisis calls. This service provides confidential crisis intervention by phone for survivors of domestic violence (704-283-7233) and sexual assault (704-283-7770).
Individual and group counseling is provided for survivors of domestic violence and sexual assault through a licensed therapist on staff. It is not necessary to be residing in the shelter to receive Domestic Violence counseling or the specialized HERO program for children and teens.
All domestic violence clients are provided an individual safety plan and educated about their safety options. We support clients by accompanying them to court as needed, filing Survivor’s Compensation Claims, applying for Address Confidentiality, setting up SAVAN to be notified when an abuser is being released from jail, assist with filing an Emergency Protection Order (Ex-Parte), accompaniment to court for a Protection Order (50-B) hearing, and make referrals to Legal Aid. It is not necessary to be residing in the domestic violence shelter to receive survivor advocacy.
Crisis Intervention services are available on the telephone or in-person 24 hours a day by staff members and trained volunteers. (To be seen in-person, you will need to call the office for an appointment).