It's Not Your Fault

Abuse can be emotional, physical, psychological, sexual, and/or financial.

Victim Advocacy

Safe Shelter

24-Hour Crisis Line

Counseling/Support Group

What is Domestic Violence

Are you a victim of domestic violence or abuse?
Abuse can be emotional, physical, psychological, sexual, and/or financial.
Domestic violence or abuse is about one partner exerting power and control over the other.
Domestic violence or abuse isn’t simply about anger management or anger problems.
Does your partner ever...
  • Accuse you of cheating or being disloyal?
  • Make you feel worthless?
  • Hurt you by hitting, choking, or kicking you?
  • Intimidate and/or threaten you or someone you love?
  • Threaten to hurt themselves if they don’t get what they want?
  • Try to control what you do or who you see?
  • Isolate you?
  • Pressure or force you into unwanted sex?
  • Control your access to money?
  • Stalk you, including calling you constantly or following you?
If so...
You are NOT ALONE.
You DO NOT DESERVE to be treated this way.
You have RIGHTS.
You can get HELP.
Our hotline number is 704-283-SAFE (7233).
  • Is there a cost to any of the services or programs?
    • All services and programs are free of charge thanks to grants, donations from the community, and funds raised through our Second Chance Boutiques and Home Décor.
  • How can I get in to Turning Point’s Domestic Violence Shelter?
    • If you are in immediate danger, call 911. Law enforcement can help you get to the shelter.
    • When you are in a safe position to call, please dial our crisis line at 704-283-SAFE (7233). Let the advocate know that you are in need of shelter and you will complete a brief assessment over the phone.
  • Can I receive services if I do not need to stay in the shelter?
    • All of our services are available to clients both in and out of shelter.
  • How do I obtain a 50-B restraining order or domestic violence protection order?
    • Please contact us at 704-283-SAFE (7233). We have a legal advocate available to help and a partnership with Legal Aid NC.
    • After hours or on weekends, if you need an emergency protective order you can go straight to the Magistrate’s Office at the Union County Jail to file an order.
  • What can I do if someone I know or care for is in an abusive relationship?
    • Listen, believe them, and provide support if you are able.
    • Discreetly give them information on resources available in their community. If they live in Union County NC, please give them Turning Point’s information.

Hotline Services:

Staff members and trained volunteers provide immediate response 24 hours per day 7 days per week to crisis calls. This service provides confidential crisis intervention by phone for survivors of domestic violence (704-283-7233) and sexual assault (704-283-7770).  

Crisis Intervention & Referral:

Crisis Intervention services are available on the telephone or in person 24 hours a day by staff members and trained volunteers.  


In emergency transportation situations, Turning Point coordinates with Monroe Police Department and the Union County Sheriff's Office.  

Safe Shelter:

Safe shelter is provided to victims of domestic violence and their children 24 hours a day 7 days a week.  

Counseling and Support Groups:

Individual and group counseling is provided for victims of domestic violence, sexual assault, and child abuse.  It is not necessary to be residing in the shelter to receive DV counseling. Out of shelter domestic violence survivor groups are currently held at the SARC-Tree House CAC, along with groups for survivors of sexual assault and child abuse.  

Case Management:

Case management is available to survivors of domestic violence, sexual assault, and child abuse. Each DV shelter resident develops a plan which addresses such needs as housing, employment, transportation, and health care.  Progress with this plan is reviewed every 72 hours.  

Victim’s Advocacy:

All Turning Point clients are educated about their legal rights and options and are accompanied when going to court as needed. It is not necessary to be residing in the DV shelter to receive victim’s advocacy.  

Early Childhood Program:

Provides assessment and referral services for children participating in DV programs. This program assesses for developmental delays, teaches stimulation activities to mothers, provides parenting classes, and provides the Learning Accomplishment Profile for children ages birth - 5.  

Children’s Program:

The Children’s Program consists of referrals, parent education, and an educational based group counseling program (HERO) specifically designed for child observers of domestic violence from ages 5 – 12.  

Teen Dating Violence Prevention Program:

The Teen Dating Violence Prevention Program addresses the dynamics of teen dating violence.  

Volunteer Program:

Trained volunteers assist staff and help provide services to victims of domestic violence and their children who reside in the shelter. The SARC volunteers also respond to the crisis line and hospital to provide direct service to survivors of sexual assault.  

Transitional Housing:

Clients who successfully complete the shelter program may be eligible to reside at Cassie’s Place. Women pay rent and continue to receive Turning Point services.  


Community Education:

Staff and volunteers educate the community about agency services and domestic violence, sexual assault, and child abuse.  

Second Chance Boutiques and Home Décor:

Supplies furniture, clothing, and educational venues to support Turning Point. Vouchers will be given to clients to purchase needed items.  

For general information, please call 704.283.9150

Contact Us

Need help, information or guidance or just want someone to talk to?

Domestic Violence Crisis Line

704.283.SAFE (7233)